OUR STAff
Norman Mele, Au.D., Aud(C), Reg. CASLPO (Doctor of Audiology)
Norman graduated from the University of Western Ontario in 1993 with a Master of Science Degree (M.Sc.) in Communication Disorders - Audiology. Norman joined Montcalm Audiology & Hearing Aid Services Ltd. in February 2004 and became business partner in December of the same year. Norman purchased the hearing clinic in September 2005 and is now the sole owner. Norman has since expanded the business, acquiring an established clinic in Oakville in November 2006 and most recently an established clinic in Mississauga in February 2007. Norman earned his Doctor of Audiology Degree (Au.D.) in October 2007, having completed his Professional Doctorate Degree studies in Audiology at A.T. Still University in Arizona.
Norm currently provides audiological assessments, hearing aid tests and prescriptions, hearing aid dispensing and fitting, hearing aid verification / validation, and earwax removal at all four or our
locations (Burlington, Mississauga, Oakville and Waterdown).
Carolina Castaneda, M.Sc., Reg. CASLPO, Aud (C)
Carolina earned her Bachelor degree in Speech and Language Pathology and Audiology from the University of Rosario and continued her education at the Iberoamericana university, earning a Masters Degree in Audiology in Colombia. Carolina has been a practising audiologist for over 20 years. She has worked in a variety of clinical and university settings over the years. Carolina moved to Canada in August 2001 when she then completed her CASLPO/CASLPA certification. In May 2010 Carolina joined Montcalm Audiology and works full-time in our Oakville hearing clinic location where she provides audiological assessments, hearing aid tests and prescriptions, hearing aid fittings, hearing aid verification and earwax removal.
Hearing Instrument SPECIALISTS
David Snelgrove, Hearing Instrument Specialist (Mississauga location)
David joined Montcalm Audiology & Hearing Aid Service Ltd. in 2012. He graduated from George Brown College with his Hearing Instrument Specialist certification in 2010. During his 3 years studying at George Brown David worked part time as an Audiometric Technician and Office Manager in various Hearing Care centres where he gained product expertise and strong customer service skills. David was hired immediately after graduation and has been working in Hearing Aid Clinics ever since. David enjoys working at our Mississauga hearing clinic location helping customers find hearing solutions that meet their lifestyle needs.
Taryn Macdonald, Hearing Instrument Specialist (Waterdown Office)
Taryn has been with Montcalm Audiology and Hearing Aid Services Ltd. since 2011 after graduating from the Hearing Instrument Specialist Program at Conestoga College. She also is a graduate from the American Sign Language/English Interpreter Program at St. Clair College. Taryn works at our Waterdown office.
Lara Irving, Hearing Instrument Specialist (Welland location)
Lara has been a specialist for 12 years, earning her Hearing Instrument Practitioners Diploma through Grant Mac Ewan University and received her Board certification in 2004. She is working in our Welland Office.
Lise Hebert, Hearing Instrument Specialist (Burlington location)
Lise has earned her Hearing Instrument Practioner Diploma from Grant MacEwan University. She also holds a Medical Secretarial Certificate from Sheridan College as well as a Business Administration Diploma from the Halton Business Institute. Lise has over 20 years of experience in Office Administration and has been with Montcalm Audiology & Hearing Aid Services Ltd. since 1996 at our Burlington hearing clinic location.
Cathy Houselander, Hearing Instrument Specialist (Hwy 5 location)
Cathy has been providing clinical and administrative support since 1999. Cathy earned a certificate in provincial health billing procedures (OHIP billing) from the Computer Technology Institute. Cathy has earned her Hearing Instrument Practioner Diploma from Grant MacEwan University. Cathy works at our Hwy 5 hearing clinic location.
Karen Gall
Karen has been with Montcalm Audiology & Hearing Aid Services Ltd. location since the summer of 2005. Karen currently works in the Accounting Department in our Head Office at the Burlington hearing clinic location. Karen also has many years of experience working in audiology and hearing aid clinics as an administrative assistant. During this time Karen has developed knowledge in areas of hearing aid maintenance and minor repairs.
Kimberley Holloway
Kimberley graduated from Humber College in 1987 with a Developmental Services Worker diploma. Kimberley worked with special needs individuals of all ages (primarily adults). Kimberley later worked in customer service for approximately 12 years before joining Audia Hearing Aid Centre in 2002. Audia Hearing Aid Centre (Oakville) was sold in November 2006 to Montcalm Audiology & Hearing Aid Services. Kimberley has also completed a Small Business Management Certificate Program. Kimberley continues to provide administrative and office management support for our Oakville clinic location.
Kelly Jay
Kelly earned a Medical Secretarial Certificate from Sheridan College and more recently a Small Business Management Certifcate. Kelly has been with Montcalm Audiology since May 2009 providing administrative and office management support in our Mississauga Office. Kelly brings with her 20+ years experience in retail and customer service while working at our Mississauga hearing clinic location.